So often people ask us, “Why should we shop with you versus online or at another store?”. We have SO many answers to that question.
Lets start with the fact that what you’re buying from us for your bathroom or kitchen remodel is intended to last for at least 20 years. This is most likely longer than the car you currently drive, longer than your washer and dryer, longer than your state of the art computer or surround sound system. These are VERY LONG TERM investments. You need to be assured of quality. It is our priority to sell you products that we believe will last for the duration of your bathroom or kitchen. We have been around for 25 years. We have seen SO many changes in our industry: some for the better and some for the worst. It is an unfortunate fact that many of the good old brands that we all grew up with will no longer last the 50 years of their predecessors. Manufacturing has changed due to environmental regulation as well as consumer price pressure. The brands that have succumbed the most to price pressure are also the ones who have quality control issues. We have seen trusted brands turn into junky brands. It behooves us to recommend brands that we can confidently supply parts for in the future. Once you add water, the aging of your products begins. We are here to help you when you faucet drips, your toilet runs, and your shower screams. We have relationships with our vendors to help you through the repair process. And that time will come.
When you do have problems, either during installation or later, you need a professional who can walk you through warranty service and repair. You cannot call the Internet. We only service what we sell.
On the front end of the process, we have SO MANY ideas. We work with you to realize your dream. And don’t worry. It doesn’t have to cost a fortune. It’s important for you to develop a realistic budget. Once we know this, we can meet or beat it. It is most frustrating for all involved when a budget is not in place. We need to speak the same language. Most of the time, luxury brands should not be placed in a first home or rental. We will respect that and introduce you to trusted value products. But when you’re ready to build your dream home or do that dream remodel, we would love to show you the world of luxury plumbing design. These fixtures are gorgeous and often fun to use. They’re conversational in their beauty and worth every cent of their cost in the pleasure you will get from using them and looking at them. We love both
www.zucchettidesign.it for their sexy Italian Design and
www.samuel-Heath.com for their intricate, exceptionally well-built, traditional glamour.
We recommend that you go to
www.Houzz.com and create an idea book. This website is a place where designers, architects and manufacturers upload their best images. You can save the images that please you into an ideabook and then email that ideabook to us. From there, we can show you products similar to the ones in your ideabook. We will then work the brands to meet your budget.
Please check us out on Yelp. Our reviews are GREAT! Be sure to click on the 15 filtered reviews, too.
http://www.yelp.com/biz/plumbed-elegance-santa-cruz
Zucchetti
Samuel Heath
